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EXCEEDING CUSTOMER EXPECTATIONS

ADT Money Back Service Guarantee

  • ADT will make every available attempt to satisfy an installation, service or equipment problem that arises within the first six months as an ADT Customer. If ADT is still unable to resolve the complaint or concern after exhausting all options available, ADT will refund the installation charge and/or monitoring fees paid during the initial six-month period.

Homeowner's Insurance Certificate

  • Send this certificate to your insurance company to save up to 20% off your homeowner's insurance with most insurance companies.

Relocation Discount Guarantee

  • If you move after two years, ADT will provide you with a $100 discount on the installation of an ADT Safewatch Essentials or Safewatch Essentials Plus monitored security system in your new home.

Theft Protection Guarantee

  • ADT will pay up to $500 of your insurance deductible in the event of a robbery, under certain circumstances. See certificate for details and file with your homeowner policy documents.

ADT Address Alert Certificate

  • Take the stress out of changing your address when moving with this free service.
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